Using server address instead.Īs the client is connecting via internet, the ip address 10.140.0.4 is unroutable. Where it entered passive mode with "private IP", and this explains why in client side we see Status: Server sent passive reply with unroutable address. From them I learned about the fact that the problem might be this line of the server log: T06:24:41.880Z << 227 Entering Passive Mode (10,140,0,4,233,55) The closest one I got is this one which was found from this discussion, but both of them are quite old and some key links are not reachable now. I searched for this problem online all day but can not find a solution yet. From the log we can see that I have successfully logged in, so we can rest assured that this is not a firewall issue. Where is the public IP of the ftp server. Response: 150 About to start data transfer.Įrror: Connection timed out after 20 seconds of inactivityĮrror: Failed to retrieve directory listing Status: Server sent passive reply with unroutable address. Status: Connection established, waiting for welcome message. At the same time the messages shown in client side (using FileZilla Client) are: Status: Connecting to :21. Upon connecting via internet to A, the ftp server generated the following log: T06:24:41.712Z > USER testuser Let's refer to the GCP one as environment "A" and the non-google one as "B" later. So I think I would have to take GCP into consideration in the current issue. I have done the exactly same setup in an other non-google cloud vm and it works fine there. When I try to connect to the ftp Server from another computer via internet, it results in timeout error and fails to retrieve directory listing. I installed FileZilla Server 1.2.0 on it. a Windows VM) on Google Cloud Platform (GCP). Repeat this same process for Outbound Rules to add the same rule for it as well.I have a Windows Server 2022 datacenter compute engine (i.e.Check Domain, Private, and Public Then, click Next.Check Allow the connection option and click Next.Check TCP option and Specific Local Ports Then, enter #,2100 in the space and click Next (# is the port number reserved for FTP and you should replace it according).Choose Inbound Rules and right-click on it.Go to Update & Security > Windows Defender > Open Windows Defender Security Center > Firewall & network protection > Advanced settings.Press Windows key + I to open Windows Settings. In the right panel, check Use Custom Port Range option and enter 2100 in the two boxes.In FileZilla Server Options window, navigate to General settings > Passive mode settings tab and highlight it in the left panel.Launch the FileZilla Server on the Server computer.In this case, you can try to create a Firewall rule. However, Firewall won’t allow random TCP IP connections. This is often done on random TCP ports, even if a port has been reserved for FTP service on the host machine and for incoming connections. Create a Firewall RuleįileZilla uses Passive Mode by default to send and receive files as well as directory listings. What Are The Best File Hosting Services For You In 2021 Fix 1. However, some people report that they have encountered “FileZilla failed to retrieve directory listing” error when they try to connect to the server, just as the following picture shows:Īs for how to solve this issue, you can try the following methods. In this way, you can upload your files to the server on the remote PC or download files from the server to your local PC. The FileZilla server is installed on a PC providing file storage services and the FileZilla client is installed on your PC. The Client has cross-platform support but the Server only supports Windows. FileZilla Failed to Retrieve Directory ListingįileZilla Failed to Retrieve Directory ListingįileZilla is a free and open source FTP (File Transfer Protocol) application, divided into client version and server version, with all FTP software functions.Have you encountered Failed to retrieve directory listing error when connect to the FileZilla server? In this post, MiniTool Partition Wizard offers you 3 ways to fix the FileZilla failed to retrieve directory listing error and you can try then one by one.
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